Target Video Game Return Policy

Target Video Game Return Policy

If you have bought a video game at Target but for some reason, you don’t want it, you can return it. However, different rules and guidelines apply to different products. Video games at Target have a return policy that is applicable as long as the item is damage-free and unopened.  

While the typical Target return policy is about 90 days for most unopened items, the return policy for electronics is a bit different. Since video games fall under this category, the return policy is up to 30 days. If you want a full refund you should return the items unopened and in good condition.

So what do you have to do to get that refund and return the game console successfully? There are a couple of things that need to be in order for you to return a video game. You have to meet the requirements set by Target plus the mode of payment will affect how long the refund will take. 

Video Game Return Policy Requirements at Target

You cannot return a video game and expect a refund without proof of purchase. How will the store know that you bought from them? They need to verify that you are the owner of the item. The following are things that are required if you return a product.

  • Original receipt
  • Barcode
  • Shipping confirmation email or Target delivery email
  • Mode of payment used

What If You Don’t Have The Original Receipt?

It is always important to keep your original receipt and not throw it away. But in case you lose or misplace yours on the day of returning your video game, make sure you can verify the purchase. You can present other requirements plus a government-issued identity photo. That said, keep your receipt safe because it is very helpful in such an instance. 

You should also verify if your store will give you a refund if you don’t have the original receipt. Some of the Target stores might not agree to a refund if you don’t have the original receipt. 

How Mode of Payment Affects Refund Wait Times

The refund wait times depend largely on the payment method you used during the purchase. While Target offers flexible modes of payment for its customers both online and offline, refund times tend to vary. The following are payment methods and their wait times for refunds.

  • Cash – 1 to 2 days
  • Target Redcard – 1 to 2 days
  • Third-party credit card- 1 to 3 days

You should note that if you choose to request a refund through the Target Online Return Center, your refund will take longer to process. Give the process up to 5 days for your request to process. After a refund request, exercise patience because it might take some time for the money to show up in your account.

If you want to use the Target website to return your video game, follow the steps:

  • Log in to your account
  • Search and select the item you want to return
  • Select the “Return” option

How Payment Methods Affect the Video Game Return Policy at Target

Target accepts different payment methods such as Visa, Mastercard, Target Redcard, American Express, and Target gift cards among others. The retail giant can also use these methods to track your order in case of loss of an original receipt during the return period. 

So how do the payment methods affect the video game return policy? Well, if you use the Target Redcard for your purchase, you will have an additional 30 days on top of the standard 30 days of Target return policy. In total, you will have 60 days to return your game console. 

If you love video games or you like shopping at, consider getting the Target Redcard as it offers a number of benefits. They include free shipping, a 5% discount and exclusive deals on selected items. 

How Do You Request a Refund?

There are three ways that you can use to request a refund. The first one is by calling Target customer support on 1-800-591-3869. Secondly, you can file a refund request through an online return center and thirdly, you can choose a walk-in. If you choose to go to an in-store, carry the necessary papers to make the process easier. 

Can You Return An Opened Video Game to Target?

No, opened video games cannot be returned to Target but they can be exchanged as per guidelines. If your game console is opened and you want to return it, make sure it is within the return period. 

If it happens that by the time you return your video game, the title is out of stock, Target will exchange the video game for another title but of the same value. 

Can You Return Damaged Video Games to Target?

No, you cannot return damaged video games to Target. The only video games that are eligible for a refund or exchange are ones that are unopened and fit in with Target’s return policy. 

Can You Return Video Games After 30 Days?

If you wish to return your video game after the 30 days policy, you will not get a full refund on the item. Instead, you will receive a merchandise gift card with an equivalence amount of the lowest price of the same item within the last 3 months. Bear in mind that the merchandise gift card can only be used in-store at Target only.

Can You Return a Game That You Digitally Downloaded at Target?

Any video games that you download from are not eligible for return or refund. Once you purchase a game online, Target sends you an activation code that you can use to access the game. The games are stored in an online library and they include PlayStation and Nintendo. 


If you want to trade that PS4 for a PS5, you can do that at Target as long as you have the original receipt for the purchase. If you don’t have your receipt, provide an alternative proof of purchase so that you can get a refund or exchange hassle-free.  

Vince Dooley

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