How to Unlock A JP5 Player

How to Unlock A JP5 Player

A JP5 media player is an agency-approved media player designed to give inmates access to music, albums, and more. The JP5 player is more like a tablet and may vary in size. July, a Securus Technologies Company under the Aventiv Technologies corporate umbrella, designs, builds, and deploys its technology to prisons and jails across the country, establishing correspondence to help educate and rehabilitate offenders.

 How do you unlock a JP5 player? 

The following is the process of unlocking your JP5 player

Step 1: Make sure that your JP5 tablet is off.

Step 2: Press the Power and the Volume Up buttons together till the device displays the start-up logo.

Step 3: Once the logo is displayed, release the buttons and wait till the device enters the Android system recovery mode.

Step 4: Press the Volume Down button to the wipe data/factory reset option (Volume Up and Volume Down buttons highlight the displayed options on the Android system recovery screen).

Step 5: When you have highlighted your option, press the Power button in android system recovery mode to automatically select the highlighted option.

Step 6: On the next screen, press the Volume Down button multiple times till the Yes – delete all user data option is highlighted.

Step 7: Press the Power button to reset the tablet device hard while clearing the cache along with the process.

 Step 8: Once your device is hard reset and rebooted successfully, you will see that the unlock pattern obstruction is also gone, and you can now set a new unlock pattern on your tablet.

How Can One Purchase The JP5 Player?


The JPay Player is always available in some selected facilities. If your inmate’s facility offers JPay media products, all you have to do is log into your account, click on the “Music” tab, and click “Buy JPay Player” to purchase the JPay Player on behalf of your inmate. Also, one can fund the inmate’s spendable account with the amount of money needed to buy the device directly from the commissary. It is good to note that spendable account deposits will be subject to restitution.

How Long Does It Take To Get You A JP5 Player?

Once you have placed your order in the account, JPay will process the order immediately. They strive to deliver the player within an estimated 45 business days. However, the timeframe may change based on availability and facility schedules.

How Can an Inmate Purchase Music For This Device?

 All inmates can browse our extensive music catalog, access their media account, and purchase music from the JPay inmate kiosks.

Bottom Line

JPay serves more than 1.9 million offenders and parolees in 36 states. With all that, JPay makes the corrections process more convenient for offenders and their loved ones. It modernizes processes and increases intelligence capabilities for corrections facilities. If you are looking for any of these devices, media players include money transfer services, tablets, email, video communications, education, games, music, and more. JPay is the way to go.

Vince Dooley

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